This is how we protect you
current status 19.03.2022
The corona virus is on the retreat - at least in European countries.
Now it is time to slowly return to normal.
Your health is in the best hands with us! Your family Krupik & staff team
Österreich - Tirol - Zillertal - Gerlos
Das Coronavirus - mitunter ein Auf und Ab der Gefühle - was natürlich eine gewisse Unsicherheit mit sich bringt.
Wir, und damit ist das gesamte Team vom Hotel Schönruh gemeint, möchten Ihnen diese "Unsicherheit" ein klein wenig abnehmen.
In enger Zusammenarbeit mit Vertretern des Gesundheitswesens und Empfehlungen der WHO haben wir umfassende Maßnahmen ergriffen, dass einem erholsamen Urlaub fernab von Sorgen und Ängsten rund um Covid-19 nichts im Wege steht.
Ihre Gesundheit ist bei uns in den besten Händen!
Ihr Familie Krupik & Mitarbeiter Team
summarized - here the most important information about the innovations.
We know our guests! - Enjoy the special luxury, away from the crowds,
in a small, family-run hotel in the high-altitude Gerlos mountain village.
Only hotel guests - no walk-in customers - less hustle and bustle - less risk!
- Check-in exclusively with one of the "2G+" (vaccinated or recorvered plus PCR Test)
- NOTE: actually a few Countrys have seperate entry rules - please inform before you enter the Austrian Border!
- We Welcome you with a smile - we do not shake hands.
- We and our staff are fully vaccinated.
- As usual, we serve the dinner courses in the evening service. The buffet area is also fully available! Hand disinfection and disposable gloves at the buffet entrance.
- Disinfectant dispensers at all entrances and public areas in the hotel
- extra scheduled cleaning of frequently used surfaces (door handles, handrails, room cards, etc.)
- room cleaning is more meticulous, with special disinfection before your arrival and room sealing.
- a new standard: regular hand washing and disinfection.
- the minimum distance is observed in accordance with the regulations.
- our ventilation systems provide us with 100% fresh air and allow us to exchange air several times per hour.
- a face mask (in German we call is FFP2 Mask) must be worn in the gondola lift, in shops and on public transport.
- dance evenings and visits to the wine cellar are currently suspended for the benefit of our guests.
In the hotel you will find many recommendations for safe interaction with one another. For your and our safety, we ask you to follow these recommendations. These are, for example: hand disinfection and / or wearing disposable gloves. Maximum number of people in saunas and indoor swimming pool, minimum distance, etc ...
The detailed hygiene concept, a prevention plan and an emergency plan are available in German in the hotel.
If there are any signs of illness, we ask you not to travel to us. We have introduced relaxed cancellation conditions for the summer. The conclusion of a travel cancellation insurance such as e.g .: the "Europäische" provides additional protection against possible costs.
For all guests who have already booked a holiday at our hotel as well all new bokings, we have adjusted our cancellation policyas follows. For the winter season until April 2022.
Cancellation free of charge up to 30 days before arrival.
- 30 days to 14 days before arrival 40% of the booked arrangement
- 14 days to 7 days before arrival 70% of the booked arrangement.
- last 7 days before arrival, no Show or early departure 100% of the booked arrangement.
Free cancellation if the arrival shouldnot be possible due to the border closure to Austria.
Travel insurance: - NEW with Corona coverage!
More than just cancellation insurance (without excess) for your vacation.
Hotelstorno Plus also includes travel interruption, additional costs in the event of delayed arrival or an involuntary extension of vacation, and search and rescue costs. Entrust your vacation to the "Europaeische".
You can find information about travel cancellation insurance plus here: Europäische Reiseversicherung
Good News first - we can ski this year !
- The 3 G rule applies to entry into Austria (vaccinated, recovered or tested)
- 3G proof is no longer required for check-in - but of course it would be great if you inform us about your status.
- Wearing a mouth and nose protector -FFP2- is required in all indoor premises.
Since a lot is being relaxed at the moment, we would like to refer you to the following page of Tirol Tourismus, this information is always up-to-date.
Information entry Austria Informations HERE.
- Für die Einreise nach Österreich gilt die 3 G Regel (geimpft, genesen oder getestet)
- Für den Check In wird kein 3G Nachweis mehr benötigt - sehr gerne nehmen wir diesen aber zur Kenntnis.
- FFP2 Maskenpflicht in geschlossenen Räumen.
the following tests are FREE for you
- Antigen test in the test road Gerlos
„Antigentest in the test stations of Gerlos“
By registering in advance at tiroltestet.leitstelle.tirol, you can register online for a smear test in one of the more than 40 test roads in Tyrol. The confirmation SMS that is then sent is valid for 24 hours throughout Tyrol and also serves as a test certificate for your return journey to your home country. (If necessary)
- Buffet area fully available! Hand disinfection and disposable gloves at the buffet entrance.
- Disinfectant dispenser at all entrances and public areas in the hotel
- Extra scheduled cleaning of frequently used surfaces (door handles, handrails, room cards, etc. ...)
- The room cleaning is more meticulous, with special disinfection before your arrival and room sealing.
- Our employees working on the guest wear an MNS (mouth and nose protection) or a face shield
- Standard is adhered to: regular hand washing and disinfecting.
- The minimum distance is maintained according to the regulations.
- There will be a maximum number of people in sauna and wellness areas.
In the hotel you will find many recommendations for dealing safely with one another.
For your and our security, we ask you to follow these recommendations.
These include: hand disinfection and / or wearing disposable gloves.
Maximum number of people in saunas and indoor pool, minimum distance, etc ...
If there are any signs of illness, please do not start your journey to us.
For the summer we have introduced extra relaxed cancellation conditions.
The conclusion of a travel cancellation insurance such as:
the European one also protects against possible costs. The two magic words in this new era:
respect and personal responsibility!
Ein detaillierter Hygieneplan liegt vor Ort im Hotel auf, kann nach Wunsch aber auch gerne per mail zugesendet werden.
Information Summer 2021
Much is uncertain in times like these. But we want you to feel safe.
We have therefore relaxed our cancellation conditions for your summer holiday 2021. You can cancel free of charge up to 7 days before arrival. within the last 7 days before arrival 50%. in the case of early departure 90% of the booking value.
Money-back guarantee: In the event of a border or hotel closure or a lockdown, you can cancel free of charge, even at short notice.
But what, if you cannot take your well-deserved vacation because you are sick yourself, have tested positive for Covid or have to be quarantined because of a relative in the same household?
For this we recommend the hotel cancellation insurance of the Europäische Reiseversicherung
With the hotel cancellation insurances of the European Travel Insurance you are well protected!
You can find details of the special corona cover despite the pandemic and at no extra charge here
- no deposit for summer bookings
- cancel free of charge in the event of a border or hotel closure or a lockdown
Servus from gerlos
Info Schigebiet Bergbahnen
aktuelle Informationen bezüglich der Seilbahnen finden Sie auf dem unten angehängten Link der Zillertal Arena :
kurz Zusammengefasst:
- kein Apres Ski in diesem Jahr
- Maskenpflicht (FFP2) in Liftstationen, Gondeln und auf Sesselliften. (in Restaurants sind auch Tücher und normale MNS erlaubt)
- kein Anstehen am Schalter für Schönruh Gäste - Ihre Schipässe erhalten Sie direkt im Hotel!
- Abstand Halten - speziell beim Anstehen bei den Liften.
